TERMS & CONDITIONS

Last Updated: 12 June 2026

Welcome to The Weight of Silence. By accessing our website and purchasing from us, you agree to the following Terms & Conditions.

Please read them carefully before placing an order.

General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian to use this website.

We reserve the right to update, modify or change these Terms & Conditions at any time without prior notice.

Continued use of our website constitutes acceptance of any updates.

Products & Availability

We do our best to ensure product descriptions, images, sizing information and pricing are accurate.

However, colours may vary slightly depending on screen settings and product photography.

All products are subject to availability and we reserve the right to discontinue or limit quantities at any time.

In the event a purchased item becomes unavailable, we reserve the right to cancel the order and provide a refund.

Pricing & Payments

All prices displayed on our website are in AUD (Australian Dollars) unless otherwise stated.

We reserve the right to update pricing at any time without notice.

Payment must be received in full before orders are processed and shipped.

Orders

Once an order has been placed, it cannot always be changed or cancelled due to processing times.

Please double check your order details, shipping address and selected sizes before completing your purchase.

You will receive an order confirmation once your order has been successfully placed.

Shipping

Shipping times are estimates only and may vary depending on Australia Post and external factors beyond our control.

Customers may choose between Australia Post Standard or Express Shipping at checkout.

Selecting Express Shipping refers to the shipping method only and does not guarantee same-day dispatch.

For more information, please refer to our Shipping Policy.

Returns & Exchanges

We do not offer refunds for change of mind.

We offer size exchanges only, subject to stock availability and approval.

To be eligible for an exchange, items must be returned in unused, unworn and resellable condition.

Customers are responsible for all shipping costs associated with exchanges.

Once returned items are received and inspected, replacement items will be sent where approved.

For full details, please refer to our Returns & Refund Policy.

Faulty or Incorrect Items

If your item arrives faulty, damaged or incorrect, please contact us as soon as possible so we can assess the issue and provide a suitable resolution in accordance with Australian Consumer Law.

Intellectual Property

All content on this website including logos, graphics, artwork, product designs, images and branding are the property of The Weight of Silence and may not be copied, reproduced or used without written permission.

Limitation of Liability

To the fullest extent permitted by law, The Weight of Silence will not be liable for any indirect, incidental or consequential damages resulting from the use of our website, products or services.

We are not responsible for delays caused by shipping carriers, customs, weather, or circumstances outside of our control.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of information as outlined in that policy.

Contact

If you have any questions regarding these Terms & Conditions, please contact us.
Email: [email protected]